Privacy Policy
Last updated: December 28, 2025

This Privacy Policy explains how we collect, use, and protect personal information when you visit drhamoud.com (the “Website”).

1) Who we are

This Website is an independent informational website for Dr. Hamoud (Urology & Andrology) and provides information about services and how to contact us or book an appointment.

Contact (Website):

Clinic Location:

  • SMC 1 Hospital, King Fahd Road, Al Olaya, Riyadh

Disclaimer:
This website is independent and is not the official website of SMC 1 Hospital.

2) Information we collect

Depending on how you use the Website, we may collect:

  • Information you provide voluntarily, such as your name, phone number, email, or message (for example, if you contact us).
  • Technical information such as device type, browser, IP address, pages visited, and approximate location (city-level).
  • Cookies and similar technologies used for analytics, performance, and functionality.

3) How we use your information

We use your information to:

  • Respond to inquiries and communications
  • Improve Website content, performance, and user experience
  • Understand general visitor behavior (analytics)
  • Protect the Website from spam, fraud, or abuse

4) Appointments and third-party booking

The Website may include links to third-party booking services or hospital booking pages. If you submit booking information through a third party, that information is processed by the third party according to their own privacy policy and terms. We encourage you to review their policies before submitting booking details.

5) Cookies

We may use cookies for:

  • Basic Website functionality
  • Performance and traffic analysis (to improve content and user experience)
  • Remembering cookie consent preferences (where available)

You can control cookies through:

  • Your browser settings (block or delete cookies)
  • The cookie consent banner (if displayed)

6) Sharing your information

We do not sell personal information.
We may share limited information only when needed:

  • With service providers that help operate the Website (hosting, security, analytics)
  • If required by law or to protect rights, safety, and security

7) Data retention

We keep personal messages only as long as needed to respond and for recordkeeping, unless a longer period is required by law.

8) Security

We use reasonable security measures to protect information; however, no online service is 100% secure.

9) Your rights

You may request to:

  • Access or correct your information (where applicable)
  • Delete information you previously shared (where applicable)

To make a request, contact us using the details above.

10) Children’s privacy

This Website is not intended for children under 13. We do not knowingly collect personal information from children.

11) Changes to this policy

We may update this policy from time to time. The “Last updated” date will be revised when changes are posted.